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Privacy Policy

SMS Privacy Policy

Deaf Smith Electric Cooperative, Inc., ("we", "us", or "our") is committed to protecting your privacy.

This Privacy Policy outlines how we collect, use, and protect the information provided through our SMS service.

1. Information Collection and Use

When you opt into our SMS service, we collect your phone number, which is provided voluntarily. We do not purchase or auto-generate phone numbers. The number you provide is used exclusively to send SMS notifications regarding account or service alerts and notices. These messages are general and do not include any personal information.

2. Opt-In Consent

By opting in, you consent to receive SMS messages from Deaf Smith Electric Cooperative, Inc. Your phone number will only be used to deliver the messages described in this Privacy Policy and will not be shared or used for any other purposes.

3. Opt-Out

You can opt out of receiving SMS messages at any time. To stop receiving messages, simply reply with the word "STOP" to any SMS message you receive. After sending "STOP," you will no longer receive messages from Deaf Smith Electric Cooperative, Inc.  Additional words that will also cause a mobile number to become un-subscribed are: QUIT, END, CANCEL, UNSUBSCRIBE

4. No Third-Party Sharing

Deaf Smith Electric Cooperative, Inc., will never sell, rent, or share your opt-in status, phone number, or any other information with third parties for marketing purposes. Your information will only be used as necessary to provide the SMS service you have requested and will not be shared with other organizations or parties.

5. No Message Storage

We do not store the content of SMS messages sent. Messages are sent solely for the purpose of delivering payment reminders, notifications of past due electric service bills, or electric service outage-related notifications. Once sent, these messages are not retained by Deaf Smith Electric Cooperative, Inc.

6. Compliance

This Privacy Policy complies with all applicable privacy laws and guidelines, including the CTIA (Cellular Telecommunications and Internet Association) standards. Our SMS service is used exclusively for service-related activities and remains in full compliance with all relevant regulations.

7. Contact Us

If you have any questions about this Privacy Policy or our SMS services, please contact us at:

Deaf Smith Electric Cooperative, Inc.

PO Box 753

Hereford, TX 79045

Email:   dsec@deafsmith.coop             

Phone:  806-364-1166

Dated        April 9, 2025

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HEREFORD WEATHER

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Contact Us

Hours: 8 am to 5 pm

Monday - Friday

Location: 1501 E. 1st Street

Hereford, TX 79045

Phone: 806-364-1166

Link to SMS Privacy Policy: https://www.deafsmith.coop/privacy-policy-0  Link to SMS Terms and Conditions: https://www.deafsmith.coop/terms-and-conditions

©2025 Deaf Smith Electric Cooperative, Inc. All Rights Reserved.

  • About DSEC
    • About Touchstone Energy Cooperatives
    • Cooperative Principles
    • Deaf Smith County Economic Development
    • News & Events
    • 2022 Annual Meeting Recap
    • 2023 Annual Meeting Recap
    • 2024 Annual Meeting Recap
    • Employment with DSEC
    • Privacy Policy
    • Service Territory Map
    • Terms and Conditions
  • Member Services
    • Youth Tour
    • Scholarship Application
    • Together We Save
    • Electric Vehicles
    • Texas Co-op Power
    • Co-op Connections
    • Co-ops Vote
    • New Member Guidebook
    • Solar Energy
    • Sponsorships and Donations
  • Public Safety
    • Storm Center
    • Safety Quiz
    • Kids Safety Zone
    • Call 811
    • Meter Installation Specs
    • Three Phase Service
  • Service Contracts
  • Outage Center
    • Load Shed Information